No.
|
Type of Service
|
Period
|
Client Charter Performance
|
1.
|
Provide Public Complaint Feedback
|
3 working days
|
100%
|
2.
|
Regular Public Complaints Solution |
7 working days
|
96%
|
3.
|
Ensure that all employees and staff have been trained for 7 days a year
|
7 days a year
|
95%
|
4.
|
The repayment period of bills relating to land affairs is provided within the stipulated time of the invoice received
|
6 days from the date the invoice is received
|
100%
|
5.
|
Issuing the receipt as a receiver for every transaction at the counter
|
5 minutes
(1 business)
|
4.55 minutes
|
6.
|
Application for Transfer of Permission for PTG Approval Period
|
7 days
|
100%
|
7.
|
Approval of MB / PBN Approval Application for Approval
|
14 days
|
100%
|
8.
|
The Presentation Time of a 1-Day Ready for Land Transfer (PMT), Instrument (No PMT) & Form
|
1 day
|
100%
|
