Client's Charter

 


CLIENT'S CHARTER
OFFICE OF THE DIRECTOR OF LANDS AND MINES PERAK STATE 

 

No.
Type of Service Period
1.

Provide Public Complaint Feedback

3 working days
2. Regular Public Complaints Solution 7 working days
3. Ensure that all employees and staff have been trained for 7 days a year 7 days a year
4.

The repayment period of bills relating to land affairs is provided within the stipulated time of the invoice received

6 days from the date the invoice is received
5.

Issuing the receipt as a receiver for every transaction at the counter

5 minutes (1 business)

6.

Application for Transfer of Permission for PTG Approval Period

7 days
7.

Approval of MB / PBN Approval Application for Approval

14 days
8.

The Presentation Time of a 1-Day Ready for Land Transfer (PMT), Instrument (No PMT) & Form

1 day